We take your privacy seriously. Below you can find more information about the personal data we collect, how we use it, and how we protect it. We endeavour to comply with relevant data protection legislation.
What personal information we collect?
When completing our contact form we may keep your contact information.
Do we use ‘cookies’?
Our websites use a variety of technologies including cookies to understand how you use the websites. These include:
Google Analytics, which builds up a standard internet log with information and details of visitor behaviour patterns. We use this service to determine the amount of visitors to our site, and its separate parts. This information does not identify anyone.
Our web servers automatically record information when you visit one of our websites. This includes your IP address, the date and time you visited our websites, the browser and language you use.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), that enables the site’s or service provider’s systems to recognise your browser, and capture and remember certain information.
Provide access to certain parts of our websites
Understand and save user’s preferences for future visits
Track users’ website activity*
*We may use trusted third-party services that track this information on our behalf
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. The exact way will depend upon your internet browser and the settings are usually found under privacy or security – the All about Cookies website offers guidance for all modern browsers.
What happens if I disable cookies?
If you turn cookies off, some of the features that make your site experience more efficient may not function properly and some account management features may not work.
Do Not Track browser settings
“Do Not Track” (DNT) is a feature offered by some browsers. When enabled it requests that your browsing is not tracked (such as by third party ad networks, social networks and analytic companies).
Your web browser or device may provide us with the following information: device identifier, IP address, MAC address, IMEI number, app ID, GPS location.
How do we protect your personal information?
We are committed to ensuring that your information is secure.
Any financial transactions are processed through a secure gateway provider and are not stored or processed on our servers.
We do not sell, trade, or otherwise transfer personal data to third parties unless: we have informed you of this and you have provided your consent; the disclosure is to fulfil our legitimate interest; or it is required or permitted by law (when government bodies and law enforcement agencies require us to).
Third Party Links
This website websites contain links to external websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, activities or privacy of these linked sites and any data you share.
How long will we keep your information?
We will hold your personal data for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
You have the following rights regarding processing of your personal information:
The right to request access to, or copies of, your personal information.
We will do our best to respond at least within one calendar month. If we need more time we will get in touch to let you know. The right to request amendment to your personal information
You have the right to request from us to update or amend any personal information we hold about you that is inaccurate or incomplete.
The right to erasure or restriction of the processing of your personal information.
You can request from us to delete or remove your personal data where there is no compelling reason for its continued processing. We can refuse your request if we have an overriding legitimate interest to continue the processing, if we need to comply with a legal obligation for the performance of a public interest task or exercise of official authority, archiving purposes in the public interest, scientific research, historical research or statistical purposes, or the exercise or defence of legal claims.
The right to withdraw consent
You can withdraw your consent for us to process your personal data for specific purposes. In this case we are permitted to store your personal information but not further process it for the specified purpose.
We might keep only a few details in order to ensure we respect your wishes in the future.
You have the right to complain to the Information Commissioner’s Office
If you got in touch with us and you’re not happy with the outcome you can forward your complaint to the Information Commissioner’s Office (UK’s independent body set up to uphold information rights). You can find more about how to complain here: https://ico.org.uk/concerns/
You can exercise all other rights at any time by contacting us.
Changes to our Privacy and Cookies Policy